Privacy Policy

This Privacy Policy explains how Eurolink IT Services SIA ("the Company", "we") collects, uses and protects the personal data of visitors to this website and of our clients. We process data in accordance with the EU General Data Protection Regulation (GDPR, Regulation 2016/679) and the laws of the Republic of Latvia.

1. Who we are (data controller)

The controller of your personal data is:

• Eurolink IT Services SIA
• Registration number: 40000000000 (placeholder — please update)
• Address: Rīga, Latvia (placeholder — please update)
• E-mail: info@eurolinkit.lv (placeholder)

2. Data we collect

We only process the data needed to contact you and provide our services:

• Contact details you provide in the enquiry form: your name, e-mail and the content of your message.
• Technical data: IP address, browser and device type, pages viewed — collected in anonymized form via analytics.
• Cookie data — see section 4 and our Cookies Policy.

We do not collect special categories of data and do not request payment information through this website.

3. Purposes and legal grounds for processing

• Handling enquiries and correspondence — based on your steps toward entering a contract and our legitimate interest in responding to enquiries (Art. 6(1)(b), (f) GDPR).
• Providing services and performing a contract — Art. 6(1)(b) GDPR.
• Analytics and improving the website — based on your consent (Art. 6(1)(a) GDPR), given via the cookie banner.
• Compliance with legal obligations (e.g. accounting) — Art. 6(1)(c) GDPR.

4. Cookies and analytics

The website uses essential cookies to function correctly and, with your consent, analytics tools (for example, Google Analytics) to understand how the site is used. You can manage your consent through the cookie banner. Details are in our Cookies Policy.

5. Sharing data with third parties

We do not sell your data. We may share it with trusted processors who help us deliver our services:

• hosting and infrastructure providers;
• analytics services (where consent is given);
• email and communication services.

Such processors act under contract and only on our instructions. When data is transferred outside the EEA, we ensure appropriate safeguards (for example, EU Standard Contractual Clauses).

6. Data retention

We keep personal data no longer than necessary for the purposes of processing: enquiry data — for the period of communication and a reasonable time afterward; contract data — for the periods required by law (including accounting). After that, data is deleted or anonymized.

7. Your rights

Under the GDPR, you have the right to:

• access your data and receive a copy of it;
• rectify inaccurate data;
• erase your data ("right to be forgotten");
• restrict processing;
• data portability;
• object to processing based on legitimate interest;
• withdraw consent at any time;
• lodge a complaint with the supervisory authority — the Data State Inspectorate of Latvia (Datu valsts inspekcija).

To exercise your rights, write to us at info@eurolinkit.lv.

8. Security

We apply reasonable technical and organizational measures to protect data against unauthorized access, loss and alteration: encrypted connections (HTTPS), access control and regular system updates.

9. Changes to this Policy

We may update this Policy from time to time. The current version is always available on this page with the date of the last update. We aim to notify users of material changes.

10. Contact

For any questions about the processing of personal data, contact us at info@eurolinkit.lv, +371 20 000 000. Company details are listed in section 1.

This text is a template provided for convenience. Before publishing, we recommend having it reviewed by a lawyer and replacing all placeholder data with real details.